Do I need a referral to see a Registered Massage Therapist?

Nope! You can book directly with an RMT, no referral needed. However, some extended health insurance plans do require a referral from a doctor for reimbursement, so it’s worth checking with your insurance provider.

Is massage therapy covered by insurance?

Most extended health insurance plans in Ontario offer coverage for massage therapy provided by a Registered Massage Therapist. Evergreen Health Collective does not do direct billing at this time. You will receive a receipt you can use to submit to your insurance company for reimbursement.

What should I expect at my first appointment?

Your first visit includes a health history intake, a conversation about your goals, and an assessment as needed. The treatment itself is tailored to your needs, whether that’s focused therapy, deep rest, or somewhere in between. I’ll always check in, and you’re encouraged to ask questions or provide feedback at any point.

Does massage therapy hurt?

It shouldn’t. Some techniques may feel tender, especially in areas of tension or injury, but the goal is to work with your body, not against it. Communication is key, and pressure can always be adjusted. The goal is always to have you leave feeling better, not worse!

What if I fall asleep (or snore)?

That is highly encouraged! If you feel safe enough to drift off into dreamland during your massage, I take it as a compliment and a non-verbal sign that you are responding positively to the treatment. It is always an honour to hold space for vulnerability.